Contact
Contact
Three inboxes, sorted by what you need. Email is the only channel today.
Partnerships
partnerships@predicta.marketsCommercial enquiries, integration scoping, pricing, access to the current agreement drafts.
Support
support@predicta.marketsSomething is wrong with the product, the catalogue, a price or an order. Include the market and the order or quote id.
Security
security@predicta.marketsVulnerability reports and suspected abuse. Good-faith research is welcome.
If you reached us through an operator
Predicta is infrastructure embedded in someone else’s product. If you are a player or customer of a platform that uses Predicta, that platform holds your account, your funds and your limits: start there, through the support route in their product. We cannot see your balance and cannot act on your account.
The complaints policy sets out which kind of problem belongs where.
What we do not have
There is no phone line, no live chat, no ticketing portal and no published office address. Predicta is pre-launch and small; inventing a support organisation it does not have would only mean a channel nobody answers.
Current operating state, ingestion, catalogue and database, is on the status page, which is measured rather than claimed.